Managing is tough. Everyone is being asked to do more, with less. So how do the jobs get done when staff is cut, contractor spending is cut, and regulatory requirements and agency enforcement continue to increase?

It is imperative that managers optimally utilize every available resource, but first, there needs to be a clear understanding of what has to be accomplished, by when, and define the priorities. Then, systematically work to eliminate inefficiencies. Identify where time is being spent. Is the majority of the available time focused on the highest priorities? Conduct a workflow assessment and eliminate redundancies and bottlenecks.

Are the right tools available for the job? Are the IT systems quick and dependable? Can data be integrated or routine reports automated? If the company is utilizing disparate and aging systems cobbled together by IT support, consider an upgrade. Software as a Service (SaaS) investments are becoming mainstream; improving efficiency with lower upfront costs.

Also, don't rule out external resources. Free tools are available on the Web. Agency staff may be able to offer advice and technical assistance. Trade organizations foster collaboration and problem-solving opportunities. Outsourcing may be the most efficient way to obtain expertise, meet peak demands, or support one-time projects without hiring.

It is difficult to see the big picture while putting out fires, but managing for efficiency will ultimately improve the situation, and most companies will appreciate such efforts.

What to do?

• Conduct a regulatory compliance audit and get the complete picture of all the facility requirements.
• Review staff capabilities.
• Conduct a Strategic technology assessment.
• Assess compliance data and workflows to maximize the value-added at each step and eliminate redundant activities.
• Consolidate the variety of different technologies being utilized and maintained.
• Identify productivity improvements resulting from technology upgrades.
• Optimally leverage external resources
• Meet one-time needs requiring expertise.
• Meet peak workflow demands for compliance reports.